Enhanced Control Solutions Ltd
Effective Date: 1st August 2025
Enhanced Control Solutions Ltd (“ECS”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with us.
1. Who We Are
- Legal Entity: Enhanced Control Solutions Ltd
- Registered Office: Unit 713E, Street 3, Thorp Arch Estate, Wetherby, Leeds, LS23 7FF
- Telephone: 01937 206490
- Email: service@ecs-uk.com
2. Data We Collect
We may collect and process the following categories of personal data:
- Contact details: name, email address, telephone number, job title, employer.
- Recruitment information: CVs, employment history, qualifications, references.
- Business correspondence: forms submitted via our website, emails, or post.
- Technical data: IP address, browser type, device identifiers, cookies and analytics information (via Google Analytics, Google Ads, HubSpot, LinkedIn, and other marketing tools).
We do not collect or process sensitive personal data such as health information, unless required by law.
3. How We Collect Data
- Through our website forms (contact, demo booking, careers).
- Via third-party platforms such as HubSpot, Google Ads, LinkedIn Lead Forms, and Impact Affiliates.
- From offline interactions including phone calls, events, business cards, and CVs sent by post or email.
4. How We Use Data
We use your personal data to:
- Deliver our services (Shift Hero, Connect, Projects, and related solutions).
- Manage engineer recruitment and client service delivery.
- Carry out compliance activities such as risk assessments and contractor checks.
- Send relevant marketing communications (where lawful and/or with your consent).
- Improve our website and services using analytics and feedback.
5. Legal Basis for Processing
We process data under the following lawful bases:
- Contractual necessity: to provide our services.
- Legal obligations: compliance with IR35, employment, tax and safety regulations.
- Consent: for direct marketing communications.
- Legitimate interests: business development, maintaining security, and improving services.
We do not sell your personal data.
6. Sharing of Data
We may share personal data with:
- Third-party service providers (e.g. HubSpot, Google, LinkedIn, print partners).
- Clients (for example, when sharing engineer CVs or profiles for assignments).
- Regulators or legal authorities, where required by law.
We do not transfer data outside the UK/EEA.
7. Data Retention
We keep personal data only for as long as necessary:
- Client and engineer data: retained only as required to source, provide services, and meet legal obligations.
- Marketing data: retained within statutory and consent limits.
8. Data Security
We protect your personal data using:
- Encrypted cloud storage.
- Secure internal servers.
- Restricted access to authorised staff only.
9. Your Rights
Under data protection laws, you have the right to:
- Access your data.
- Request correction or erasure.
- Restrict or object to processing.
- Request data portability.
To exercise these rights, please contact us at service@ecs-uk.com or write to our registered office.
10. Cookies and Tracking
We use cookies and tracking technologies (Google Analytics, HubSpot, LinkedIn, etc.) to improve our website and marketing.
A cookie banner will appear when you visit our site, allowing you to manage your preferences.
11. Complaints
If you have any concerns, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection:
www.ico.org.uk
