Real outcomes from UK manufacturing sites.
Anonymised operational breakdowns covering what the situation was, what we did and what changed. Figures are as recorded at the time of delivery.
Audit-ready OT asset register in five weeks
A pharmaceutical manufacturer faced a regulatory audit in eight weeks with no centralised automation record. ECS documented 60+ assets in five weeks; the audit passed with zero findings on the automation estate.
Peak production cover without agency risk
A packaging manufacturer needed to scale from 18 to 26 engineers for a 10-week peak. Shift Hero placed eight pre-briefed engineers with zero safety incidents.
From scattered OEM callouts to same-session resolution
A three-site FMCG group was spending £60–80k a year on OEM callouts with a 36-hour average response. Moving to Connect resolved 14 of 16 faults remotely in under 90 minutes.
Reducing PLC recovery risk across 12 production lines
A multi-line food manufacturer had no centralised record of PLC software versions. ECS established a Command Centre baseline across all 12 lines and cut time to fault diagnosis by 65%.
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